ASSISTANCE

TECHNICAL AND AFTER-SALES

At any point in time, the Customer may have access to the support and skills of our Technical Area.

SISA offers specialised pre- and after-sales technical assistance to ensure qualified and competent support in the design, construction and maintenance phases of the safety systems.

SISA designs and manufactures customisable devices to meet the needs of its customers.

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Call us at +39 035.877130

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ACCESS

AFTER-SALES ASSISTANCE

Direct contact facilitates the anticipation and resolution of any critical factors during the installation phase.

  • Drafting the technical report after installation with external technical assistance.
  • The technical report must contain the following documents:
  • Declaration of correct fitting by the installer;
  • Declaration of indemnification;
  • Register of worker access to high-up areas;
  • Certification-declaration of product conformity;
  • Technical data sheets of the elements/fasteners used;
  • Technical explanatory report signed by an authorised technician;
  • Design of the anchorage system configuration signed by a qualified technician;
  • Verification of the qualified technician to evaluate the type of anchorage in relation to the bearing structure;
  • Instruction manual for installation, use, periodic inspection and maintenance.